Want to know about GoTickets.com customer service quality and reliability? Read some testimonials and reviews from satisfied GoTickets’ customers:

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I purchase Carrie Underwood tickets and I would just like to let you guys know that I was completely satisfied with my front row floor tickets and that any time I need to purchase tickets for any reason I will definitely be purchasing off GoTickets! Thanks guys!

Daniela

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I purchased a Super Bowl ticket from GoTickets.com about a minute after the 49ers won on Sunday & got a decent seat.

Driving from Vermont to Louisiana is going to take me a few days, to say the least - and I was concerned about getting my ticket in time. I called Danielle yesterday & she was very helpful. I also emailed her, worried about the timing of ticket delivery.

She promptly responded with a FedEx tracking number & I am all set. It was nice to deal with a friendly, helpful person when I called & again when I emailed.

Thanks to Danielle & all the folks at GoTickets. You made it easy.

Tom

Vermont

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I wanted to thank and congratulate you on your fantastic service. I received my tickets from the US in Sidney, Australia, via Fedex today - only 2 working days after I bought them online.

I’m sure you always hear from customers when there are issues so I thought I’d write and congratulate you on what has been a fabulous customer service experience for me!

Keep up the great work!

Kind regards,

Shanthini

Sydney, Australia

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This is my third year purchasing ACC Tournament tickets from GoTickets.Com. I have been VERY happy from day one. They are dependable and deliver the product as specified on time every time. Customer service is outstanding! My first year, they actually traded my tickets two days before we were to leave for the tournament. They are a bit pricey but they tell you that in big letters right up front. Whats important to me is that youre sure of getting what you order. If you want great service and dependability, these are the folks with whom to deal.

Thomas

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We have always had such great luck with you guys, you provide a great service, our customers are always so impressed when we use our “connection” to find the “impossible” ticket. You make us look great!

We appreciate the great job you do!

Elizabeth

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I just wanted to say a big THANK YOU for helping us get our tickets to the Arkansas-Texas game last Saturday. It all went just like clock work. We picked up the tickets @ Fed Ex Friday morning and headed straight for Texas. We had a WONDERFUL time! It couldn’t have been any better (Arkansas won!! Hope you aren’t a Texas fan !)

I am really impressed with Gotickets.com. I have to say I was very pleasantly surprised with the personal attention I received from you, and how helpful and reliable you were. I’ve already told a couple of people about you and will continue to do so in the future (as well as use you again myself).

Again, thanks so much for your great customer service.

A grateful and satisfied customer, Susan — Thanks! SS

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Hello - Just a note to thank you and your staff for your excellent service. The tickets I purchased from you Thursday afternoon were received by my daughter on Friday as promised despite my last minute order. I will definitely think of your company the next time we need tickets to an event. Thanks again. - Dea Larson

Larry

Ronkonkoma, NY

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I have nothing but kudos for gotickets.com. From the moment I pressed the “complete this transaction” button on my computer, I felt that I was dealing with a real company staffed by real people who truly wanted my experience to be a positive one. They contacted me promptly about my Stanley Cup finals transaction, and did so in a very friendly, accessible manner. And, when all was said and done, the tickets they sent (FedEx, in plenty of time for our event, and for a very reasonable $10 charge) were significantly better than the ones we had happily paid for at the outset. I will enthusiastically recommend gotickets.com to people looking for tickets for popular events.

Elyse

Rockville, MD

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The folks at GoTickets came through and kept me in the loop at all times on the status of my order. And I tell you, this goes a long way in electronic commerce - there is no face to “read” for a comfort level, yet both Michelle and Jake gave me a comfort level that they had my interests covered. Well done and thanks!

Clifton

New York

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Really better than expected. I was a bit skeptical about the transaction, then I received the tichet literally 2 days later. Will defintely buy from them again.

Terence

New York

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Dealt with my phone inquiry very well then kept me informed of the status of my order. Package arrived faster than expected. Was impressed that my credit card was not charged until just before tickets shipped, although I don’t know if that was a coincidence.

Jill

Redland Bay Queensland AU Australia

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I wanted to send you a short note to thank you for your assistance with the Kentucky Derby tickets. The tickets were a present for my father’s 70th birthday. The box seats you obtained for us were better than I expected. We were right on the finish line and had a spectacular afternoon.

Thanks again.

John

Orland Park, IL

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From the time I first looked at the web site until I ordered the tickets the service has been the best. I was hesitant to order this way so I had many questions which were all answered promptly. I would recommend you to anyone trying to buy hard to get tickets.

Wanda

Florenceville NB Canada

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We received our tickets and enjoyed the Yankee game tremendously.

Thanks to your company for great service!

Peter

Fair Haven, NJ

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I had no trouble with tickets arriving well before the Masters golf tournament event started. I live in Australia which made it harder for me as I was using a forwarding address in the US.

Derek

Australia

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I was very pleased with the communication and follow through that gotickets provided for my Kentucky Derby order. I would not hesitate to do business with them again.

Mark

Baton Rouge LA

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I was given the timeframe of 7-10 days for the tickets to be delivered and the result was 6 days. I was pleased with the amout of communication as well as that the Fed Ex website tracing mechanism was in the shipping email. I am very pleased with the service.

Sheila

O’Fallon, MO

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The tickets arrived as promised and the updates were helpful on when to expect shipment. We are looking foward to seeing the masters.

Thomas

Rochester NY

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My first trip to the Masters. GoTickets.com turned out to be an extremely professional and reliable service with great communication with its customers. Always retuned my phone calls and e-mails timely and was extremely knowledgeable on procedures. My tickets arrived much earlier than expected at the price I hoped for. I will definitely use GoTickets.com for all of my ticket needs in the future!!!

Brad

Houston, TX

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The Brickyard 400 package I ordered was a gift for my husband. I was concerned that the gift voucher would arrive too late for his birthday. I asked that the voucher be sent on or before Jan. 5 and it arrived in the mail on Jan. 3! I was able to surprise him and the look on his face was priceless. Thank you!

Linda

New Berlin, WI

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I am delighted to get personal treatment from an online vendor. They took the extra effort of mailing gift vouchers in time for the holidays and sent a personal email notification. Shows how reliable they are, which is very important to online shoppers.

Maria

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I am a die hard Husker fan, and it was very had to find tickets to the Rose Bowl. Gotickets had the best price and was very easy to buy tickets. I was a little skeptical at first but they continually update me almost daily by email on the status of my order it is great.

Ryan

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I haven’t received my tickets as of yet… they have been very generous in emailing me in regard to my nervousness in not having them.. very reassuring..nice folks..I will respond to the above when I receive my tickets… Thank You..

Yvonne

Red Cloud NE

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I purchased tickets using a credit card and was very apprehensive. After speaking with Michelle at gotickets and receiving my gift voucher I am much more relaxed. She was very helpful. I really wont be relaxed until i have the tickets in my hand, but so far I have no reason to believe that we wont receive the tickets. If this transaction goes as it should I wont hesitate using gotickets again… Thanks

Sincerely,

Mona

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I just want to thank this service for being there when people like myself need tickets we can always count on you guys to come through. Again thank you for your wonderful service.

Sincerly

Leonard

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The Panthers game was great! The pre game brunch was delicious! The tickets awesome! Best seats in the house! Thank you so much for a dream come true weekend!

Frieda

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Thank you Michelle, we had a great time at the Brickyard 400. We can’t wait to go vacation on the beach and see the Daytona 500! The on site staff in Indianapolis was terrific, they did a great job! Gotickets.com replaced my travel agent!

Thanks again,

Mona

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I wanted to let you know how much my husband and son enjoyed spending father’s day at the U.S. Open golf tournament in Tulsa. Everyone asked how I got the tickets. They were surprised when I told them how I bought them on line just 2 1/2 months before the event. Although, I had to buy a hospitality package it was well worth the expense.

Thanks,

Tonya

Friona, TX

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My ticket arrived today and I am pleasantly surprised to see my seat to the Baseball All Star game has been upgraded at no extra charge. Received two t-shirts earlier this week. Yes, I would use this service again. Thanks very much.

Teri

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This was my first experience with gotickets.com. Initially, I was impressed with the availability of hard-to-find tickets. Because the Daytona 500 is still seven months away, I do not yet have my tickets. The people at gotickets.com went out of their way to be helpful and reassuring about ticket delivery. I trust them and would recommend this website to my friends and family.

Pamela

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It has been over a month since my trip to Kentucky, but it’s never to late to say thank you.

I was very satisfied with your package to the Kentucky Derby. The personnel at the Holiday Inn was also very good. Both services on a scale of 1 to 10, was a perfect 10! I look forward to doing business with you again.

Thanks for the t-shirt.

Sincerely,

Alice

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I was very pleased with the ease and speed of buying tickets from gotickets.com. I will definitely buy tickets from them again.

Don

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Everything went exactly as advertised, and they responded promptly to all my nervous questions as a first time buyer.

Great service.

Jack

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I place my order for US Open golf tickets on Monday at 5pm and recieved them on Tuesday at 10 am, and then I was on to the Open on Thrusday. I couldn’t have asked for any better service. Thanks a lot!

Joe

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They were great. Along with my online confirmation, I received a phone call to confirm the receipt of the order and a second phone call stating my order had been overnited.

Great Service!

Linda

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I was really excited to receive my tickets the following morning after my order was placed. I live in a rural area and was expecting an extra day for delivery, but there they were!! I enjoyed watching the US Open and especially the chance to see Tiger Woods. I will use gotickets.com in the future!

Shann

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Everything was very smooth and easy, from the fill out order forms to the immediate confirmation and shipping. An excellent wasy to find and buy US Open golf tickets.

David

Norman Police Dept.

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We ordered tickets to the US Open on Friday before it started on Monday. Who would think that we would get tickets, let alone get them on time. But thanks to gotickets.com., they where shipped out immdiately, along with an e-mail giving us a tracking number for Fed-Ex. We where very pleased with their response. Thank you gotickets.com.

Tom

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As of now everything has gone just fine. I haven’t received my Bristol tickets but I have been guaranteed that I will get them and I have no reason to believe I won’t. Unless something goes wrong in that regard I’m totally satisfied with the service.

Hershel

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I just wanted you to know that I did receive the US Open tickets. The service was quick and everything was included.

Thanks,

Lorrie

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I was very impressed with Gotickets.com They surpassed any experience i’ve had with an online company. Gotickets even went the extra mile to update me on my tickets and even provided me with a t-shirt. I was apprehensive about purchasing US Open tickets online since the tickets weren’t going to be issued for a month or so, but Gotickets.com kept me posted and assured that I would receive my package promptly. If they were a movie I’d give them “two thumbs up”. As an added bonus, they are from Raleigh, NC and being an NC State grad, it’s a pleasure to support them!!

Paul

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My gotickets.com order was received 2 weeks before I expected it plus they gave me a t-shirt with my order. Thanks again!

Kevin

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We just got our Aerosmith package for a second year in a row from you, and will definitely call you every time that Aerosmith comes to NC or SC! I wish I knew the young man’s name who helped us, because he was excellent. You are definitely in another league when it comes to hospitality companies. Don’t know how you do it, but keep doing it!

Rupert and Christy

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Thank you so much for your hospitality, friendliness & efficiency at the Masters. I enjoyed every minute of it.

Ted

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I received your follow letter regarding the Minneapolis Final Four. I just wanted to write and thank you and all the folks at GoTickets. I was more than pleased with the package that I had.

I received very good service from my first telephone contact with the folks in the office. The accommodations at the Four Points Sheraton and the airport and Metradome transportation in Minneapolis were excellent. I had absolutely no trouble the whole time I was in Minneapolis. However, it was good to know that you and the other guys were there should something have come up. This was very reassuring and I clearly got the message that you all were available. This always makes this kind of trip more relaxing.

I look forward to Atlanta and will keep GoTickets in mind as the time approaches to make plans.

Sincerely,

Craig

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I just wanted to inform you that I spoke with our contest winners last week about their experience at the Final Four. They told me that they had a fantastic time and also paid very high compliments to gotickets.com Sports Tours staff. Overall, they said it was an incredible experience.

I hope that my budget for next year enables me to use your services again.

Best regards,

Adam

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Just a short note to say it was a pleasure doing business with you. I have to admit that I was a little apprehensive about sending my Masters tickets to you, and then you send me a check, but after speaking with you on the phone and receiving your info on line I felt better.

I have never had a transaction go so smoothly.

In future if I am in need of any tickets or know of someone who is I will not hesitate to recommend your company.

Thank you again!!!!!

Terri

Toronto, Canada

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When the ACC tournament moved to The Georgia Dome we were worried about seat selection and sight line. No need to worry, once again gotickets delivered as promised. Our 15th row seats were superior to those in lower rows and the package amenities were great. You have raised the bar yet again by making this our best tournament ever.

Thanks,

David & Sheri

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Originally, I was very leary about sending my Masters badges (so far away I am in Canada) to someone I have not dealt with. Your words of insurance were helpful.

I proceeded to send the badges on a Tuesday (3/13/01) by Fed Ex Priority. when you received them on Wednesday (3/14/01), you called to confirm they arrived. That was a relief. You then told me you would issue a cheque for the amount agreed upon and send it Fed Ex Priority on Thursday.

I held my breath Friday until Fed Ex arrived, just like you said. To my surprise, the transaction was complete in 4 days.

In future, I would not hesitate one moment - I will call Gotickets, because if I can count on you with my Masters tickets, I can count on you for any tickets and/or accommodations.

Thank you again for making this transaction so simple and convenient.

(name held by request)

CANADA

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They were very responsive, answered all of my questions, and got the ACC Tournament tickets delivered as promised.

Danny

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My family and I enjoyed the tickets to the ACC Tournament. If I need tickets again, I will use gotickets.com as the customer service and follow-up was excellent.

Thanks to all all gotickets.com as you made my buying online a pleasure.

Mark

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The service was excellent. My order for the ACC Tournament was confirmed via e-mail and letter. gotickets.com responded promptly to my e-mail regarding the dates the package should arrive. I also received an e-mail regarding the shipment of the tickets with a link that allowed me to track the status of the FedEx shipment.

Overall a great job.

Mark

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Very Easy to do. Price was a little higher than I hoped for, but all-in-all very good.

Gary

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This is a great company that delivers what it promises and then some. I was very pleased. Thanks for the good service in an era when you no longer find it.

Rebecca

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I just wanted to say thank you for all your help (answering my many questions, being accessible when needed, etc). Your customer focus and attention was wonderful. I received my ACC package the other day. Purchasing through gotickets has been a great experience. I will certainly provide people with your information and am sure I will be visiting your site again in the future.

Thanks again!

Leeann

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I have to admit, my expectations were low and I was even a bit worried about buying these tickets over the web for the ACC Tournament in Atlanta, but the experience turned out great. GoTickets.com kept me well informed about how this would work from start to finish including my tracking number from FedEx as soon as they shipped. I received them yesterday as promised and I would definitely use them again.

Rich

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Got the tickets. Great communication. It’s a great place to get Wake Forest hospitality packages.

Pamela

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I was just writing to tell you that the Duke vs. G Tech package you set up at Cameron Indoor Stadium for me was great. Pop’s restaurant was terrific. We even stayed until Sunday and toured Raleigh for a few days (a little more to see there than Durham). NC is a great state and we’ll be sure to go back. Thanks again.

Dan

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I couldn’t ask for anything better. Their customer relation staff was helpful and courteous regarding my Final 4 Package. I am looking forward to using gotickets.com: Premiere Tickets and Tours for future tours and vacations.

Paul

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It was our first experience with gotickets.com and it was excellent. They delivered exactly what they said they would, and in a quick, efficient manner. You can’t beat watching the Tar Heels at the Dean Dome! We were also pleasantly surpised at the excellent quality of the restaurant dinner that was included in our ticket package.

Eric

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You delivered as promised, the seats were great, we had our best ACC tournament. Looking forward to Atlanta next year.

David & Sheri,

Tampa, Florida

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Received the Masters tickets today. Thankyou very much. This will be the first trip to Augusta for my brother and myself, we can’t wait. Have a great day.

Bill

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I would like to thank you very much for the great time we had this past week in daytona. My wife is already talking about going back again next year. Well that is all I have for the time being and I hope to talk to you and do business with you in the near future. Once again thank you for the good time.

David & Kelly

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Just wanted to take a minute to Thank you for a great weekend in Orlando and a wonderful time at the Daytona races. Everything was planned perfectly, and I know that sometime (hopefully in the near future) we can do this again. It was nice to meet you all. Thanks again for a great time!!!

Sincerely,

Susan

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The tickets for Daytona arrived today. Great seats!! Couldn’t have picked them out better myself. I am very pleased and will definitely use you again. I have already recommended you to someone who wants to attend the Derby. Could you let me know if you guys have the seating chart and pricing for the Formula 1 race in Indy in Sept? I am interested in going. Tony Reilly

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I have used Premier for several events over the past couple of years and have always been pleased with their service (by phone and e-mail) and with the tickets I was able to get.

Missy

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I would like to thank you for the prompt response and attention. I will gladly use your services again.

Atiah

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When I explained that the tickets were a Christmas present for my son, they went out of their way to “see that the customer was satisfied”! I had the tickets the next day! I would recommend their service to EVERYONE!

James Jr.

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This is the first time I have tried gotickets. I am very satisfied with your service. I know that my sister will be ecstatic about getting ticket packages to a Duke, her favorite team, basketball game for a Christmas present. Thanks again.

Ricky

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I have been wanting to attend a UNC game all my life. I never knew that you could order tickets this way. This is so great!!

Thanks!

Beth

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Just wanted to drop you a note to say thank you for handling the sale of our panther tickets on Tuesday. Everything worked just as you said it would with the FedEx C.O.D. shipment. We received the cashiers check back the next day! Premiere/gotickets.com acted extremely professional in handling all aspects of this transaction with us. If you ever need a reference, I’ll be first in line…. Anyway, best to all of you at Premiere Tickets, and looking forward to working with you in the future (maybe on the “buy” end next time!)

Sincerely,

Nancy

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I wanted to let you know how pleased I was with our ticket packages for the ACC tournament this past weekend (Section P101, row F, seats 14 and 15) . I would like to see, if at all possible, if we could go ahead and offer the same or similar seats for next year when the tournament comes back to Charlotte.

Bob

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I have to admit that I was a little nervous about buying tickets online. It’s not something I have ever done. However, I have to tell you that I was so pleased with the results. The Daytona 500 tickets we bought came in plenty of time and the seats were unbelievable! The seats in our section were for rows 26 - 45. You provided tickets for row 41. We could see the whole track! Thank you, Thank you, Thank you.

It made our vacation!

Teri and Dan

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We all had a great time in Daytona for the Pepsi 400. The race was great and so were the hotel rooms. Hope you and all the Premiere Tickets & Tours staff have a very Merry Christmas.

Sincerely,

Danny

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Today I received the Formula 1 ticket I ordered through you.

I would like to thank you and Premiere Tickets & Tours for your effort, and I know that next time me, and my motorsport colleagues, will order tickets to F1 events from Premiere Tickets & Tours. Again, thank you very much,

Uri, Israel

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I Just a quick note to tell you thanks-a-million for your super assistance with my World Cup tickets. Our seats were perfect. I had an isle seat (I’m 6’ 5”) with a great view of the game. My son, home for the summer, really enjoyed the game, a once in a lifetime experience! This was the first time that I’ve bought anything from the internet and it was a great experience thanks to you! Again, thanks for you help. If I need tickets again sometime — your website will be my first stop.

Steve

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I would like to take a moment of your time to tell you how much we enjoyed the Rolling Stones concert 10-10-97 at Ericsson Stadium in Charlotte. Our seats were excellent. We were amazed on how professional and easy you guys are to use. Believe me we will be ordering again.

Sincerely,

Betty

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I thought you would like to know how much we enjoyed our Daytona 500 package! Your company has made one of my son and I’s dream come true. Until we found this package on the internet we thought of the 500 as impossible to go to.

Not only did you guys make it possible but our tickets were awesome! My son and I had a great time!

Thank you,

Bobby

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Order by phone: 1-800-775-1617