GOTICKETS.COM PRIVACY POLICY

COMMITMENT TO YOUR PRIVACY
This site is owned and operated by GoTickets. Your privacy on the Internet is of the utmost importance to us. At GoTickets.com, we want to make your experience online satisfying and safe.

INFORMATION GOTICKETS.COM GATHERS AND TRACKS
GoTickets.com uses your IP address and browser type to help diagnose problems with our server and to administer our Web site. This means that a user’s session will be tracked, but the user will remain anonymous. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. This means that although your IP address may be associated during your session, it is not permanently associated with any of your personal information.

INFORMATION SHARING AND DISCLOSURE
Personally Identifiable Information (PII):
We share PII with Third Parties to perform functions on our behalf to include: fulfilling orders, processing credit card payments, delivering packages, sending email and postal mail, and analyzing data for the purposes of data scrubbing and marketing assistance. We do not share PII with Third Parties for any unknown or unrelated uses.

We reserve the right to disclose PII as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Agents:
This Web site uses an order form for customers to request information, products, and services. We employ other companies and individuals (Agents) to perform functions on our behalf.

We use Agents to fulfill and distribute orders, to bill you for goods and services, and to assist us in marketing efforts. They have access to PII needed to perform their functions but are prohibited from retaining, sharing, storing, or using PII for any other purposes.

Aggregate Information (non-personally identifiable):
We use Third Party Service Providers to assist us in analyzing the aggregate information about the visitors on our site. This information, which helps us optimize the usability of our site, is collected via Service Provider cookie or log files. We do not link any aggregate information to PII.

COOKIES
GoTickets.com uses cookies to keep track of your shopping cart, customize your future shopping, and to assist your needs. Upon your request, we can use cookies to deliver content specific to your interests and to save your password so that you do not have to re-enter it each time you visit our site.

LINKS
The GoTickets.com site contains links to other sites. GoTickets.com is not responsible for the privacy practices or the content of such Web sites. We encourage you to read posted privacy statements whenever interacting with any Web site. We will not share any specific information that you provide to us without your explicit permission to share it. We may share broad demographic information with others. We will never release your personal information (including but not limited to your name, email address, street address, and phone number) without your express permission. Users have the ability to change their preferences with us at any time; see our Opt-Out Policy below.

ORDER FORM
This Web site uses an order form for customers to request information, products, and services. We employ other companies and individuals to perform functions on our behalf to complete these processes which include: processing credit card payments, fulfilling orders, delivering packages, sending email and postal mail, and analyzing data for the purposes of data scrubbing and marketing assistance. They have access to personal information needed to perform their functions but may not use it for other purposes. Users may opt-out of receiving communications from our company at any time; see our Opt-Out Policy below.

SECURITY
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

REFERRALS
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him/her to visit the site. GoTickets.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. He/she may contact us at Newsletters@GoTickets.com to request that we remove this information from our database.

OPT-OUT POLICY
If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in the footer of each newsletter or communication. You may also email us at Newsletters@GoTickets.com with the word “Unsubscribe” in the subject line. Please note that any manual requests to be unsubscribed can take up to 10 business days and you may receive communication within this time period. GoTickets follows best practices and guidelines set forth by the Can-Spam Act of 2003.

You will not be able to opt-out of emails or communication related to a specific order (confirmation emails). This is for accounting purposes and to ensure that you are receiving the correct product.

YOUR CONSENT
By using this site, you consent to the collection and use of this information by GoTickets.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

CONTACT US
If you have any questions about this privacy policy or the security practices of this site, please contact:

Customer Care
GoTickets
201 Shannon Oaks Circle, Suite 205
Cary, North Carolina 27511

Or

GoTickets
C/O Premiere Global Sports
1590 S. Milwaukee Ave Suite 317
Libertyville, IL 60048
Phone: (800) 775-1617
Phone: (919) 481-4868
Fax: (919) 481-9101

Sales@GoTickets.com

GoTickets Complaints

EFFECTIVE DATE: February 24, 2010


Order by phone: 1-800-775-1617